Meta AI revenue and downloads (estimated)

• Bugs & broken features29 reviews · 13%

  “RB Meta glasses gen1. Download security update. Camera/video stopped working. Tried a lot of Meta AI instructions, useless had to remind meta ai I had a gen 1 several times. Took it to Best Buy, they confirmed loads of people are having the same problem but they could not help. Meta is adding more negative to their reputation.”

• Crashes & freezes8 reviews · 4%

  “Garbage. The apps crashed and forced me to erase all my pics and vids to reconnect my glasses”

• Battery & heat7 reviews · 3%

  “Was great until it wasn’t. Haven’t had a single issue with the app and my meta glasses until the most recent update. Now, my glasses have half the features it did before. Can no longer take calls, won’t tell me battery life, can’t pause music anymore. No matter how many times I follow the prompts to reset my glasses, same issue. Very much first world problems, but frustrating when there is 0 support for any of the issues I’m having besides thirteen paragraphs pretty much saying “did you turn them off and turn them back on again?””

• Missing features & requests7 reviews · 3%

  “Meta AI Is Using Nearly 6 GB of Storage—with an Empty Media Cache. Meta AI Is Using Nearly 6 GB of Storage—with an Empty Media Cache Meta AI is taking up 5.75 GB of Documents & Data on my phone, even though the media cache is empty. The app’s storage keeps growing with no clear explanation, making it one of the biggest storage hogs on my device—second only to Photos. I need the app to use my Meta glasses, but this is excessive. Please fix the storage usage and keep the app under 1 GB. If it keeps growing like this, I’ll have to delete it for good.”

• Worse after an update6 reviews · 3%

  “Oakley Meta 👎. When initially purchased in February 2026, no problem answering, receiving phone calls or FaceTime calls. After updates, can’t receive or answer calls on Oakleys Meta glasses. Remains on speaker, will not go to Oakley selection.”

• Login & account access4 reviews · 2%

  “Can’t login. I changed phone and now I can’t login anymore. I couldn’t get past “Get started with Meta Ai””

• Bans & moderation4 reviews · 2%

  “Meta glasses are useless if you do not have a Meta Account. Paid $500 for the Wayfarer glasses. Have no Meta account and do not want their data scraping on my phone. The glasses REQUIRE a Meta account and you cannot use your glasses without this. No filming, no photos, no pairing to your phone directly. If your Facebook account or Instagram account are banned you will not be able to use as these are tied to Meta and the Meta account will also be disabled. Unless you are tied to Meta, are rich, or are ok with gambling on your FB and IG never getting banned, GO ELSEWHERE.”

• Notifications4 reviews · 2%

  “stressfully incompetent. another flop constantly interrupts and will not respond to notification silences. Also if you listen to music in your car prepare to have meta constantly steal the Bluetooth throughout your drive..”

• Confusing design4 reviews · 2%

  “So confusing stuoid app. So confusing! Can’t unpair my glasses with my last phone to my new phone.”

• Privacy & tracking4 reviews · 2%

  “If I can give a 0 stars I will. Facebook has completely disappointed me. My account has been suspended for 180 days simply because I refused to submit my private identification document and record a video of my face to prove my identity. This is absolutely unacceptable. I should not have to feel forced to hand over highly sensitive personal information and biometric data just to continue using a social media platform. My identity documents and my face are private, and I have serious concerns about how this information is collected, stored, protected, and used. What makes this situation even worse is that Facebook gives users little choice and leaves them facing a lengthy suspension if they are uncomfortable sharing such personal information. Six months without access to my account is an outrageous penalty for protecting my own privacy. Facebook should respect users’ privacy, provide reasonable alternative verification methods, and offer a fair appeal process instead of effectively forcing people to surrender sensitive personal data. A company with billions of users should be able to treat people with respect, transparency, and fairness. Instead, this experience has destroyed my trust in Facebook. I strongly discourage anyone who values their privacy from blindly trusting this platform. Users deserve better than threats of a 180-day suspension for refusing to provide private identification and facial video. Shame on Facebook for putting users in this position. Respect our privacy and give people a choice!”

Counted in the newest US App Store reviews we have collected for this app (English only). Numbers count reviews, not people.