rednote revenue and downloads (estimated)

• Bans & moderation32 reviews · 13%

  “Unfair Account Restrictions and Terrible Customer Support. I’ve used Xiaohongshu for years, and I’m extremely disappointed with how this platform treats its users. My account was suddenly restricted without any clear explanation. Customer support initially accused me of serious violations, including redirecting users to external platforms. Later, they claimed my account hadn’t violated any rules and was simply flagged for security reasons. Their explanations kept changing. Despite confirming that the restriction was for account security, they refused to restore access unless I completed facial recognition. I am not comfortable providing sensitive biometric data just to use a social media app, especially when I’m willing to verify my identity through other reasonable methods. After hours of going back and forth, customer support told me I had already used my one opportunity to appeal and that nothing else could be done. No clear evidence, no consistent explanation, and no meaningful solution. Users deserve transparency, fair appeals, and respect for their privacy. I’ve supported this platform for years, but this experience has completely destroyed my trust.”

• Customer support29 reviews · 11%

  “Terrible support team. Very disappointed with RedNote. My account has been restricted from messaging, commenting, and interacting with others, and the support team has been absolutely useless. Instead of providing clear explanations or actual help, the experience feels like dealing with AI slop and automated responses that solve nothing. RedNote needs to improve its customer support, transparency, and unfair restriction policies. For an app built around social interaction, it’s ridiculous that I can’t even communicate with my friends. Do better.”

• Bugs & broken features14 reviews · 6%

  “Re-edit. I made a mistake in my bio but it’s over 12hours now I have been trying to re-edit profile but no way it’s not working out. They won’t allow me, please I need a support”

• Missing features & requests10 reviews · 4%

  “The app doesn’t allow 35 yr olds…. For some reason when I was signing up, I entered my birthday (in 1991) and then it said I cannot proceed further because of my age. There is no way to appeal it or contact app support from the app so I have to leave a bad review here. Fix your new user signup UX…”

• Unfair, rigged or pay-to-win7 reviews · 3%

  “Unfair, no free speech. It’s totally not speech-free. I would like to say/post something not even violence, discrimination speech but still limited and banned, also no official support can really give a help”

• Billing, refunds & cancelling5 reviews · 2%

  “SCAM！. Avoid at all costs. New account banned immediately upon registration. Zero explanation, zero appeal process that actually works. The app is filled with fake reviews and aggressive censorship. Save your time and phone number—use literally anything else.”

• Login & account access5 reviews · 2%

  “:(. Can’t log in to my account because my number is restricted (all I did was commenting in English and my number got banned)”

• Too many ads4 reviews · 2%

  “too many ads. I am so sick of this app… when you are reading a post and trying to believe it soon you will find out it’s another ad!!! I couldn’t stand this anymore”

• Confusing design4 reviews · 2%

  “Mixed Feelings. The app is a fever dream. The user interface is a tad bit difficult to use; but that’s not my concern, my concern is the toxic fandoms and those who appreciate unrealistic beauty standards and lifestyles. There are people legitimately PROMOTING eating disorders and rednote for some reason is not taking it down? I’ve been receiving death threats from people who support ED just cuz I shared my righteous views on this matter. They post videos making food look disgusting and unappetising just so you lose your appetite, with hashtags such as “food is disgusting” “I hate food”. I keep coming across these videos again and again, making me lose my appetite and it’s lowkey taking a toll on my mental state. Might delete it, rednote is giving evil TikTok.”

• Privacy & tracking4 reviews · 2%

  “Don’t download if you’re not Chinese or don’t have a passport.. I joined when TikTok was getting banned and enjoyed it at first. Then the Chinese netizens would either be really friendly or super racist. After a few months of making friends and being active the permanently banned me for absolutely no reason. It turns out they do this to 90% of foreigners. My guess is it’s some sort of data collection scheme where they collect your data for a while, sell it, then ban you to keep foreigners from integrating onto the app. The exception to this is if you have a passport since to China it’s the only valid form of ID. They still might ban you for being inactive for over a week, speaking English, if someone reports you for giggles, or if you don’t spend a lot of money on their store. If you download and get the same ban I or a lot of others get, you can appeal, which they will ignore no matter how many times you appeal or try to contact them. Do. Not. Download. This. App.”

Counted in the newest US App Store reviews we have collected for this app (English only). Numbers count reviews, not people.