Tinder Dating App: Date & Chat revenue and downloads (estimated)

• Bans & moderation46 reviews · 16%

  “Banning. Ban appeals don’t work. You can’t communicate the situation in any capacity. I got banned for “promoting sex work” because I told a guy that kept talking about feet that he needed to pay for something like that. I understand that out of context it might sound like I wanted him to give me money but it was one joke not a conversation about exchanging services. I got instantly banned with not a single warning even though I had no other prior violations. The most aggravating part is that when you try to appeal it’s just a single button and you can’t explain anything. I’m writing this cuz I redownloaded it after more than a year has passed and I’m still banned.”

• Paywall & subscription push35 reviews · 12%

  “ATTN Elliott Investment Management: IT’S TIME TO CLEAN HOUSE.. I’ve tried appealing to Tinder directly and they want to hide from end users and gas light users. ELLIOTT MANAGEMENT: IT’S TIME TO CLEAN HOUSE. It’s no coincidence that Tinder is sinking. Sort reviews by recent and read. Meanwhile, Tinder doesn’t even bother to respond. Have you tried getting a hold of support? On X, the option to message is not enabled (it is for Tinder India - I’ll save you time, they don’t respond). Try the in-app support menus - they’re setup to basically give you instructions and then you can leave them feedback if you don’t find them helpful. I literally had to dig on X to find replies from a year ago where they provided a URL to get support. AND THEY WANT PEOPLE TO PAY FOR THIS APP. WITH THAT TYPE OF EXPERIENCE. The best part is I described a technical issue where links I’m sharing are instantly showing as expired after this latest update and support replied back with instructions for if you’re having trouble logging in? AGAIN THEY WANT YOU TO PAY FOR THIS APP. At this point Match is just chasing users and they’ve adopted the mindset that where the users go they’ll just acquire. Imagine having a monopoly in dating apps and struggling? YOU HAVE A MONOPOLY. Tinder, Hinge, Match.com, OKCupid, Plenty of Fish, The League, Meetic, Pairs, OurTime, Chispa, BLK, Upward, Stir, Archer and I’m sure more - ALL OWNED BY MATCH GROUP and the experience across the board is so horrendous they’re creating dating app fatigue and burn out. People would rather take their chance in bars, clubs, etc than deal with the foolishness that is Tinder. Things that have been issues from day 1 - still not fixed - when people in their profiles have to explain that Super Likes are accidental - that’s a TERRIBLE UI choice. The same with putting the Settings and Boost button like mm apart where you can easily tap on Boost unintentionally. That is amateur-hour UX design goofs. Beyond that Match is so greedy they’re tripping over their own feet to get you to spend money. They’re basically selling hope - the hope that you can match with someone and message and progress from there but what is reality? You’re limited to 100 mile radius which is basically a town or two over if you live in even a moderately-sized state. But hey - you can match globally for free. Because the chances of something happening with you and someone that’s 5,000-10,000 miles away is practical (full sarcasm intended). But don’t worry - you can pay for Passport mode to go beyond that so you can see profiles with minimal effort, minimal pictures (you’ll be lucky if they’re even pictures of people and not just black boxes or picture of pets or other abstract stuff) and IF you match with someone you’ll be lucky if they even respond. Meanwhile they’re draining your wallet and celebrating all the way to the bank. Well they were Tinder has not been doing well for a while and it’s not difficult to understand why. Any feature that’s practical they paywall or mess up - sharing links with friends - okay but they expire in like a day or two so how practical is that really? Well then they introduced the creepy Double Date feature - which is confirmation that they have zero understanding of the friction points in this app - and trying to force verified accounts but there’s still a ton of fake profiles on here so why am I giving up my privacy and sending you my license etc? Clean house - get management that understands if people don’t see the value they’re not going to pay. Get management that understands you can’t have support that HIDES from CUSTOMERS. The free experience is telling enough that the PAID experience is not worth it. Monetizing based on that small radius and limiting shared links to ridiculous times before they expire all this stuff does is create friction and make users not want to use the app AT ALL. THIS is why your user base is declining. Your paying customers are wisening up after years of dumping money into this money pit and seeing nothing in return and now they’re fleeing. Congrats! You’re doing a bang up job of getting people to swipe left on you as a company Tinder! Update: the downward slide continues. Now they’ve stripped away the ability to use Global. Said differently if you live in a rural area and can’t find matches within a 100-mile radius then this app is now effectively useless. That could have been forgiven if you increased the overall total distance to like 250-500 miles but in rural areas you’re basically telling those people to pay up or kick rocks because 100 miles in rural areas like in TX is not going to be very many matches and in fact it’s so bad they just wait a few days and recycle profiles you’ve already swiped on to make it seem like there’s more people than there actually are. ELLIOTT MANAGEMENT PLEASE TAKE IMMEDIATE ACTION TO FORCE CHANGES.”

• Billing, refunds & cancelling25 reviews · 9%

  “TRASH. They hide your profile from people and want you to pay weekly what a scam”

• Bugs & broken features20 reviews · 7%

  “Terrible. Women on here are a joke and are not real, they match with you don’t say a word and then unmatch with you. Tinder is a joke and I think I’ve only gotten 2 matches in the past year and they don’t even respond. It’s a waste of time and doesn’t work”

• Too expensive19 reviews · 7%

  “Not worth it. I really like the app itself, it’s pretty easy to use and the subscriptions they offer are ok at best. It might be that Texans are not actually that nice to begin with but I can’t get matches at all. I’ve used the app and updated my profile several times so I think its tinder algorithm.”

• Customer support16 reviews · 6%

  “Banned without cause. Received a message that I was banned, I requested more info and was never responded too.”

• Missing features & requests11 reviews · 4%

  “New update. Please bring back the ability to swipe on what someone is looking for. The events stuff now is a waste. Also, let us see who we have liked before again! Seems like it was a “I’m bored” update. Honestly makes the app worse now.”

• Crashes & freezes10 reviews · 4%

  “Lagging issue. Everytime i try to open the app it becomes frozen in the home scren”

• Worse after an update9 reviews · 3%

  “New update is horrendous. The new update could not be much worse. Getting rid of the explorer and searching options completely ruined the app for how awful all the normal suggestions are”

• Usage limits5 reviews · 2%

  “Stop Making the App Worse. Please. Just stop. Bring back search. Bring back read receipts. Bring back the normal heart button instead of this stupid double tap which doesn't work. Just stop making it worse.”

Counted in the newest US App Store reviews we have collected for this app (English only). Numbers count reviews, not people.