YouTube Music revenue and downloads (estimated)

• Bugs & broken features39 reviews · 14%

  “I don’t know what they did but it’s wrong.. Up until today I’ve had no issues truly with YouTube Music. I like that I can look up extremely niche songs and find them. But for some reason a LOT of stuff is unplayable. And I don’t mean in the “this is garbage” kind of way but literally. Half my liked songs or music videos—especially the music videos—give me the error message and to go to downloads when I’m on wi-fi just fine. Whatever this recent update was, you guys messed it up.”

• Crashes & freezes29 reviews · 11%

  “Fix the app for me. So last week I had music and then now the app started crashing for no reason and I can’t listen to music not even for like a couple seconds because it crashes please fix this”

• Paywall & subscription push29 reviews · 11%

  “Cluttered Mess. I am wanting to switch from Spotify to YouTube music, so I am trying the free premium trial. This Hodge podge of recommendations on the home screen is an annoyance. I just want to open the app and play my music. It’s “Ad free” but you y are recommended all the industry’s top hot garbage… and it costs more for a monthly subscription. Google is doing everything they can to maximize their profits and it’s really hurting the user experience across their platforms.”

• Missing features & requests24 reviews · 9%

  “Add to playlist screen. Why did you revert the update to the add to playlist menu? It was so much better and with the last update you undid it. Please give us the search and adding to multiple playlists features back.”

• Too many ads22 reviews · 8%

  “Ridiculous Amount of Ads. They play 3 ads every single song. Even worse with headphones in. Absolutely Ridiculous!!!”

• Confusing design18 reviews · 7%

  “Terrible. This app is horrible. If you’re using it to listen to podcasts and you exit the app, good luck finding the last one you were on because it never seems to remember anything. The interface is clunky and definitely does not provide a good user experience. I may cancel and go back to Spotify just due to the interface alone. You need to fix this horrible app.”

• Too expensive12 reviews · 4%

  “Terrible Ads not worth the install. Absolutely disgusting that you can be listening to piano music and this app will force you to watch a horror trailer that’s not skippable will play a bunch of ads in a row, Terrible application really disappointing how greedy this company is”

• Slow & laggy11 reviews · 4%

  “Glitches and download issue. This app genuinely glitches too often. Especially when adding songs and deleting songs, it reverts the playlist to manual ordering for no reason. The app also adds songs I’ve been listening to WITHOUT me explicitly adding them to the playlist. So when I delete the songs, it glitches AGAIN and doesn’t process the deletes until I delete VERY slowly. This has happened many times over the months which has led me to finally write a review. ALSO please fix the DOWNLOAD ISSUE. The playlist’s download button magically disappears often which is a problem with large playlists so I have to manually download songs. In the past, there have also been issues with the download being stuck. I could not download any more songs after clicking download once.”

• Worse after an update10 reviews · 4%

  “Update broke CarPlay. Latest update causes currently playing music to no longer display on CarPlay. It plays through speakers but display shows nothing playing”

• Playback & streaming10 reviews · 4%

  “COULD be so much better…. Not too sure why they didn’t do these basic things: firstly shuffle not remembering if you turned it on or off last time you played a playlist is horrible. i hear the same song every time at the start and never to get to hear it organically like when i have shuffle on to start. Secondly when looking for songs; they have multiple duplicate versions with the same name, but one is the music video version from normal YouTube with the other being the YouTube music version. unless you let the first 10 seconds play you wont know otherwise as they are not marked. It seems like YouTube themselves don’t use their own app as I feel like these issues would be noticeable in end-user testing. The app also doesn’t use your downloaded music in CarPlay from a playlist unless you select a downloaded playlist from the Downloads menu just selecting a playlist from your saved does not use the downloaded versions. When you run into a bad service area the app doesn’t just pause the music until the signal comes back, it just stops playing the music altogether and exits the app in CarPlay forcing you to wait till you’re out of stoplight or in a safe space to reopen your playlist if you don’t you, Siri. Quite simply COULD be better if they add such simple things other apps had already done for years.”

Counted in the newest US App Store reviews we have collected for this app (English only). Numbers count reviews, not people.